CONSOLES@STARSCOURGE-SMP:~$/SUPPORT_PORTAL
ALL NODES OPERATIONAL
|
AVERAGE TICKET RESPONSE: < 15 MINS

Infrastructure & Node Status

// live telemetry
NODE 01 — PROXY / VELOCITY STABLE // 0% PACKET LOSS
NODE 02 — SURVIVAL MAIN WORLD 20.0 TPS // 0.4ms MSPT
NODE 03 — DATABASE & AUTH ONLINE // ENCRYPTED

Ticket Dispatcher

// select a category to begin
MODERATION Report player behavior, griefing, or rule violations.
TECHNICAL Claim land issues, world desync, or missing item bugs.
BILLING Store purchase inquiries or missing rank perks.
APPEALS Submit ban or mute appeal forms.
TICKET DATA IS ENCRYPTED IN TRANSIT
Ticket queued — a staff member will follow up in Discord shortly.

Self-Service Knowledgebase

// faq matrix
GUIDE 01 Network Connection

Troubleshooting common connection drops, server IP issues, and port configurations.

GUIDE 02 Land Claiming Guide

Step-by-step telemetry commands on how to secure builds, set trust flags, and manage claims.

GUIDE 03 Account & Sync Security

Instructions on linking Discord accounts and setting up two-factor authentication.

Need Immediate Assistance?

Join our active Discord support queue to chat directly with server staff.

⚡ DISCORD TICKET QUEUE